Privacy Policy
Last updated: 1 January 2024
This Privacy Policy describes how Albiora ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from albiora.shop (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please refrain from using the Services.
1. Changes to This Privacy Policy
We may update this policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.
2. How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services. This includes:
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Communicating with you
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Processing orders
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Complying with legal obligations
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Enforcing terms of use
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Protecting the Site and its users
Information You Provide Directly
Including:
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Contact details (name, email, phone, address)
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Order details (billing/shipping info, payment confirmation)
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Account details (username, password)
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Shopping activity (viewed items, cart, wishlist)
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Customer support messages
You may choose not to provide certain data, but that may limit functionality.
Information via Cookies
We collect usage data (device, browser, IP, activity on site) via cookies and similar technologies. You can manage cookie preferences through your browser settings. For more info, see Shopify’s cookie policy.
Information from Third Parties
We may also receive data from:
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Shopify (our website host)
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Payment processors (for order fulfilment)
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Analytics or advertising platforms
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Customer service providers
3. Use of Personal Information
Your data is used to:
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Process payments and orders
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Manage your account
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Send order notifications and updates
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Handle returns and exchanges
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Communicate customer support
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Improve and personalise your experience
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Detect and prevent fraud
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Send marketing communications (if consented)
4. Disclosure of Personal Information
We may share your information with:
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Vendors working on our behalf (e.g. shipping, support, analytics)
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Shopify and other service providers
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Legal authorities (if required by law)
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Affiliates within our business group
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As part of a business sale or merger
We do not sell or share your personal data for profiling or targeted ads without consent.
5. Your Rights and Choices
Depending on your location, your rights may include:
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Accessing your data
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Correcting inaccurate information
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Requesting deletion
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Data portability
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Opting out of marketing
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Restricting processing
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Withdrawing consent
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Filing complaints with regulatory bodies
To exercise these rights, contact us at info@albiora.shop.
6. Children’s Privacy
Our services are not directed to children. We do not knowingly collect data from users under 16. If you believe a child has shared personal data, contact us and we will delete it.
7. Data Retention and Security
We retain data only as long as needed for legal, business, or security reasons. While we implement safeguards, no system is 100% secure. Please do not send sensitive information via unencrypted channels.
8. International Transfers
If you are located outside the UK, your information may be transferred to and processed in countries with different data protection laws. We rely on appropriate safeguards (like Standard Contractual Clauses) where required.
9. Contact Us
If you have questions or would like to exercise your data rights, please contact:
